Your privacy is important to us. This privacy statement explains the personal data CloudCan processes, how CloudCan processes it, and for what purposes. CloudCan offers a wide range of products, including server products used to help operate enterprises worldwide, software that people use at work, and services developers use to create and host what’s next. References to CloudCan products in this statement include CloudCan services, websites, apps, and software. Please read the product-specific details in this privacy statement, which provide additional relevant information. This statement applies to the interactions CloudCan has with you and the CloudCan products listed below, as well as other CloudCan products that display this statement. Personal data we collect
CloudCan collects data from you, through our interactions with you and through our products. You provide some of this data directly, and we get some of it by collecting data about your interactions, use, and experiences with our products. The data we collect depends on the context of your interactions with CloudCan and the choices you make, including your privacy settings and the products and features you use. We also obtain data about you from third parties.
If you represent an organization, such as a business, that utilizes Enterprise and Developer Products from CloudCan, please see the product details.
You have choices when it comes to the technology you use and the data you share. When we ask you to provide personal data, you can decline. Many of our products require some personal data to provide you with a service. If you choose not to provide data -required to provide you with a product or feature, you cannot use that product or feature. Likewise, where we need to collect personal data by law or to enter into or carry out a contract with you, and you do not provide the data, we will not be able to enter into the contract; or if this relates to an existing product you are using, we may have to suspend or cancel it. We will notify you if this is the case at the time.
How we use personal data
CloudCan uses the data we collect to provide you with rich, interactive experiences. In particular, we use data to:
Provide our products, which includes updating, securing, and troubleshooting, as well as providing support. It also includes sharing data, when it is required to provide the service or carry out the transactions you request. Improve and develop our products. Personalize our products and make recommendations. Advertise and market to you, which includes sending promotional communications, targeting advertising, and presenting you with relevant offers.
We also use the data to operate our business, which includes analyzing our performance, meeting our legal obligations, developing our workforce, and doing research.
In carrying out these purposes, we combine data we collect from different contexts (for example, from your use of two CloudCan products) or obtain from third parties to give you a more seamless, consistent, and personalized experience, to make informed business decisions, and for other legitimate purposes.
Our processing of personal data for these purposes includes both automated and manual (human) methods of processing. Our automated methods often are related to and supported by our manual methods. For example, to build, train, and improve the accuracy of our automated methods of processing (including artificial intelligence or AI), we manually review some of the predictions and inferences produced by the automated methods against the underlying data from which the predictions and inferences were made. This manual review may be conducted by CloudCan employees or vendors who are working on CloudCan’s behalf.
Reasons we share personal data
We share your personal data with your consent or to complete any transaction or provide any product you have requested or authorized. We also share data with CloudCan-controlled affiliates and subsidiaries; with vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our products; and to protect the rights and property of CloudCan and its customers.
How to access and control your personal data
You can also make choices about the collection and use of your data by CloudCan. In some cases, your ability to access or control your personal data will be limited, as required or permitted by applicable law. How you can access or control your personal data will also depend on which products you use. For example, you can:
Not all personal data processed by CloudCan can be accessed or controlled via the tools above. If you want to access or control personal data processed by CloudCan that is not available via the tools above or directly through the CloudCan products you use, you can always contact CloudCan at the address in the email@example.com section or by using our web form.